Terms & Conditions
Effective Date: 13 August 2026
Welcome to Silicon Cabs. By accessing our website, submitting an enquiry, or booking any vehicle or travel service through Silicon Cabs, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
1. About Silicon Cabs
Silicon Cabs provides transportation and vehicle rental services in Bangalore and other destinations, including car rentals, airport transfers, outstation travel, tempo travellers, mini buses, buses, corporate transportation, wedding transportation and related travel services.
2. Booking and Confirmation
- A booking request submitted through our website, phone, WhatsApp or other communication channels is subject to vehicle availability.
- A booking is considered confirmed only after Silicon Cabs confirms the booking and receives the applicable advance payment, wherever required.
- Customers are responsible for providing accurate information such as travel date, pickup location, drop location, passenger count, vehicle requirement and contact details.
- Silicon Cabs reserves the right to decline a booking if the requested vehicle or service is unavailable.
3. Vehicle Allocation
- The vehicle shown or discussed at the time of enquiry may be subject to availability.
- In circumstances where the requested vehicle is unavailable, Silicon Cabs may provide a similar vehicle of equivalent or comparable category.
- Vehicle availability can be affected by maintenance, breakdowns, operational requirements, traffic restrictions or circumstances beyond our control.
4. Pricing and Tariffs
- Prices displayed on the website are indicative and may vary depending on the vehicle, route, distance, duration and travel requirements.
- Rates may change during weekends, peak seasons, public holidays, festivals, special events and other high-demand periods.
- Additional charges may apply for tolls, parking, interstate permits/taxes, entry fees, driver allowance, night charges and other applicable expenses.
- The final fare will depend on the confirmed booking details and applicable tariff.
- Customers are advised to confirm the final price and inclusions before making payment.
5. Outstation Travel
For outstation bookings:
- Minimum kilometres may apply depending on the vehicle and trip.
- Driver allowance may be applicable as per the confirmed tariff.
- Night halt or night driving charges may apply where applicable.
- Toll charges, parking charges, interstate taxes, permits and entry fees may be charged separately unless specifically included in the quotation.
- Any change in route or additional distance requested by the customer may result in additional charges.
6. Airport Transfers
For airport pickup and drop services:
- Customers should provide accurate flight details and pickup information.
- Delays caused by flight changes, traffic, weather or other circumstances may affect the scheduled pickup.
- Additional waiting charges may apply where applicable.
- Silicon Cabs will make reasonable efforts to coordinate airport pickups based on the information provided by the customer.
7. Cancellation and Refunds
- Cancellation charges may apply depending on the time of cancellation and the terms communicated at the time of booking.
- Advance payments may be non-refundable in certain circumstances, particularly for last-minute cancellations, peak-period bookings or specially arranged vehicles.
- Refund eligibility and processing time will depend on the booking terms applicable to the particular service.
- Any refund, where applicable, will be processed through the original or agreed payment method.
8. Changes to Bookings
Customers should inform Silicon Cabs as early as possible about any change in:
- Pickup or drop location
- Travel date or time
- Number of passengers
- Vehicle requirement
- Trip route or duration
Additional charges may apply when changes result in additional kilometres, waiting time, vehicle upgrades or other expenses.
9. Customer Responsibilities
Customers are expected to:
- Provide correct booking information.
- Follow applicable vehicle and travel regulations.
- Treat the driver and vehicle respectfully.
- Avoid damaging the vehicle.
- Not use the vehicle for unlawful activities.
- Not exceed the permitted passenger capacity of the vehicle.
- Follow applicable safety instructions during the journey.
Customers may be responsible for costs arising from damage to the vehicle caused by intentional, negligent or improper use.
10. Prohibited Activities
The following activities are not permitted:
- Carrying illegal or prohibited substances or items.
- Using the vehicle for unlawful purposes.
- Smoking inside vehicles where smoking is prohibited.
- Carrying hazardous materials without proper authorization.
- Overloading the vehicle beyond its permitted capacity.
- Any activity that creates a safety risk to the driver, passengers or vehicle.
11. Driver and Vehicle Operations
Our drivers are expected to follow applicable traffic laws and safety requirements. Customers should not request or pressure drivers to:
- Overspeed or violate traffic regulations.
- Drive in unsafe conditions.
- Carry passengers beyond the permitted capacity.
- Stop at unsafe or prohibited locations.
Driver changes may occasionally be necessary because of operational, health, safety, maintenance or other unavoidable reasons.
12. Delays and Unforeseen Circumstances
Silicon Cabs will make reasonable efforts to provide services as scheduled. However, we cannot guarantee exact travel times because of:
- Traffic congestion
- Road closures
- Weather conditions
- Vehicle breakdowns
- Government restrictions
- Accidents
- Strikes or public disturbances
- Natural disasters
- Other circumstances beyond our reasonable control
Silicon Cabs shall not be responsible for delays caused by such circumstances.
13. Luggage and Personal Belongings
Customers are responsible for their personal belongings and luggage during the journey.
Silicon Cabs is not responsible for loss, theft or damage to personal belongings left inside the vehicle. Customers should check the vehicle carefully before leaving it.
14. Website Information
We make reasonable efforts to keep information on our website accurate and updated. However, vehicle specifications, availability, prices, images and service information may change without prior notice.
Images displayed on the website may be representative and may not always show the exact vehicle allocated for a particular booking.
15. Third-Party Services
Certain services may involve third-party payment gateways, service providers or other external platforms. Their respective terms and policies may also apply.
Silicon Cabs is not responsible for interruptions or technical problems caused by third-party platforms beyond our control.
16. Limitation of Liability
To the extent permitted by applicable law, Silicon Cabs shall not be liable for indirect, incidental or consequential losses arising from delays, cancellations, traffic conditions, unforeseen events or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
17. Intellectual Property
All website content, including text, graphics, logos, images, designs and other materials belonging to Silicon Cabs may not be copied, reproduced, modified or distributed without prior written permission.
18. Changes to These Terms
Silicon Cabs may update these Terms & Conditions from time to time. Updated terms will be published on this page, and the revised version will become effective from the date of publication unless otherwise stated.
19. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Bangalore, Karnataka, unless otherwise required by applicable law.
20. Contact Us
For questions regarding these Terms & Conditions or your booking, please contact:
Silicon Cabs
Bangalore, Karnataka, India
Phone: 73376 73376
Website: www.siliconcabs.in
